Privacy, data protection & cookies

Data protection

Data Protection, Confidentiality and Cookies

SARL Avenir 2000 / Charente Immobilier takes the security and privacy of those of its clients and contacts about whom it holds personal information extremely seriously. The company follows strict security procedures in the storage and disclosure of personal information given to us in order to prevent unauthorized access.

Personal data is held on our contacts and administration databases either because of work we have undertaken or are currently engaged in, or because our clients have indicated that they would be interested in receiving material from us about our business and services. To that end we hold client contact details and the history of our client relationship. This allows us to manage our client relationships effectively and target items of interest so that clients do not receive unwanted material.

In accordance with their rights under French Law, clients may request access to, the amendment of, or the deletion of the personal information held and to cease receiving direct marketing materials. In order to exercise this right contact should be made by email ( or by post to Charente Immobilier, 1 rue de Condé, 16200 Jarnac, France.
SARL Avenir 2000 / Charente Immobilier does not sell, rent or otherwise deal in the personal information we hold with third parties.

Our service on this site and the data we collect:

Direct contact:
When you sign up for our newsletter or request more information regarding particular properties that appear on our site we ask you for certain personal information. For the newsletter we ask for your name and email address. When you ask for more information about a property, we ask for your name, your email address and, optionally, a contact telephone number. You are able to opt-out of receiving emails from us at any time by simple request.

What Are Cookies
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality. For more general information on cookies see the Wikipedia article on HTTP Cookies

Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies may affect the functionality of this and many other websites that you visit.

The Cookies We Set
If you create an account with us, then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

Third Party Cookies
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

We use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the social media sites – Facebook, Twitter and YouTube – will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

How We Use Cookies
We use cookies for a variety of reasons. The Charente Immobilier website will attempt to drop a cookie on your computer when visiting our site. If you are registered, cookies allow you to automatically log in to your account. They can also speed up form filling by automatically filling in parts of forms with information that you have provided on a previous visit. Charente Immobilier does not use cookies to collect personal information regarding the use of your PC or internet browsing. Information gathered via Google Analytics allows us to understand where visitors to our site are located (approximate location) and which pages are looked at. This helps us to optimise our content and service for our clients. The “Shortlist” option that appears for each property will place a cookie on your system to remember the properties that you have shortlisted. These cookies are time-limited and expire after a period of 7 days.

Log File Information:
Log file information is automatically reported by your browser or mobile application each time you access a site. For example, when you access a site, the host server automatically records certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed and other such information.

How we protect your information:
We make best endeavours to put in place various security procedures in order to protect any personal information we hold – however internet is not a secure medium. We therefore cannot ensure or warrant the security of any information you transmit to Charente Immobilier or guarantee that your information on the Charente Immobilier Service may not be accessed, disclosed, altered or destroyed by illegal breach of any of our physical, technical or managerial safeguards.

Compromise of Personal Information
In the event that personal information is compromised as a breach of security, Charente Immobilier will promptly notify our service users in compliance with applicable law.

How We Share Your Information:
We don’t – unless we have your explicit authority to do so. However, we will disclose your information where required to do so by law, if subject to court order or other legal proceeding or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms or to protect the security or integrity of our Service; and/or (c) to exercise or protect the rights, property, or personal safety of Charente Immobilier, our users or others.

Your Choices About Your Information:
You can review, correct, update or delete inaccuracies to the information about you that Charente Immobilier keeps on file by logging into your account. Alternatively, you can contact us directly at We will respond to your request to access within 30 days.

We will retain your information for as long as your account is active or as needed to provide you with our services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

Third-Party Web Sites and Services
We are not responsible for the practices employed by websites or services linked to or from the Charente Immobilier websites, including the information or content contained therein. Please remember that when you use a link to go from a Charente Immobilier website to another website or service, our Privacy Policy does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link or advertisement on our website, are subject to that third party’s own rules and policies.